The Dispatch Referral Network

Never turn away a job again

When you're booked out, too far away, or it's not your trade, hand the job to a verified technician nearby — keep a referral fee, keep the customer's details private, and get paid automatically when the job closes.

Free to browse and claim. Dispatch keeps a flat 15% of the referral fee — only on jobs that actually close.

The problem

Every shop loses jobs it already paid to get

The call came in, the customer was real — and the money walked out the door anyway.

You're fully booked

Your techs are stacked until Thursday and the customer needs someone today. They call the next name on the list.

It's after hours

A 2 a.m. lockout is a real job with real money attached — if anyone can actually get there.

It's out of range

Forty minutes outside your zone, or a trade you don't cover. Today that call is simply lost.

The Referral Network turns every one of those calls into income instead of a dead end.

How it works

Five steps, start to paid

Nothing to install and no phone tag. It all happens inside Dispatch.

  1. 1

    Publish the job

    One tap turns a job you can't take into a redacted listing: city, ZIP, trade and your referral terms.

  2. 2

    Verified techs see it

    Identity-verified technicians in the area see the listing in their job feed — with no way to identify your customer.

  3. 3

    First to claim wins

    One tech claims it and the listing locks instantly. No double-booking, no bidding war, no back-and-forth.

  4. 4

    They talk, privately

    The tech reaches the customer on a masked number. Both sides call and text normally; neither ever sees the other's real number.

  5. 5

    Close out and get paid

    The tech reports the sale amount. Your referral fee is calculated, logged in your ledger and settled automatically.

Privacy by design

Your customer list never leaves your business

A published job is deliberately thin. Enough to decide whether to take it — never enough to poach it.

What the network sees

  • City and ZIP code
  • Trade and job type
  • Urgency and time window
  • Your referral percentage

What stays private

  • Customer name
  • Phone number and email
  • Street address
  • Your company's identity until you choose to share it

Masked calling and texting

When a job is claimed, Dispatch opens a private line between the technician and the customer. Everything routes through one Dispatch number, and it shuts off when the job is done.

Calls bridge through a Dispatch number
Texts relay in both directions, in one thread
Real numbers are never exchanged

Trust

Only verified technicians can claim work

You are handing over a paying customer. We treat that seriously.

Identity verified

Every technician confirms a real phone number and passes a review before they can claim a single job.

Reviewed by a human

Applications land in a verification queue where our team approves or rejects with a documented reason.

Full audit trail

Publication, claim, messages and closeout are all timestamped, so any dispute has a record behind it.

The money

A flat 15% — and only when the job actually closes

No listing fees, no monthly network fee, no minimum. If the job never closes, you owe nothing.

Worked example: a $600 job at a 20% referral

Job total
What the customer paid the technician
$600.00
Your referral fee (20%)
The percentage you set when you published
$120.00
Technician keeps
Their share of the job
$480.00
Dispatch platform fee (15%)
15% of the referral fee — never of the job total
−$18.00
You receive
For a job you couldn't have run at all
$102.00

You choose the referral percentage on every job you publish. The 15% platform fee applies to the referral fee only, has no minimum, and is charged after the closeout is verified.

You set the terms

Each listing carries its own referral percentage. Price a busy Saturday differently from a slow Tuesday.

A referral ledger you can audit

Every referral shows the job, the technician, the sale amount, the fee and the status — reported, verified or settled. Nothing is a mystery line item.

Automatic settlement

Once a closeout is verified, the platform fee is billed through Stripe on your existing payment method and the referral balance is recorded. No invoices to chase.

Both sides win

Send work, take work, or both

Most shops do both — sending overflow in busy season and picking up jobs in the slow weeks.

If you send jobs

Turn overflow into revenue

  • Earn on calls you would otherwise refuse
  • Keep the customer relationship and your data
  • Cover after-hours and out-of-zone without hiring
  • Publish in one tap from the job you already have
If you take jobs

Fill the empty slots on your calendar

  • See real, pre-qualified jobs near you
  • Claim instantly — no bidding and no sales calls
  • Pay nothing to browse or to claim
  • Build a verified profile that earns you more work

Questions

Straight answers

What does the Referral Network cost?

Nothing to browse, publish or claim. When a job closes and the closeout is verified, Dispatch keeps a flat 15% of the referral fee. There's no minimum, and no fee at all on jobs that never close.

Will the other shop steal my customer?

They never receive the contact details. Listings show city, ZIP, trade and terms only, and all calls and texts run through a masked Dispatch number that shuts off after the job.

Who can claim my job?

Only identity-verified technicians who passed our review. The first verified tech to claim gets it, and the listing locks so no one else can take the same job.

What if the technician doesn't show up?

The claim, the messages and the closeout are all logged. If a job goes wrong you have the full record, and repeat offenders lose access to the network.

How and when do I get paid?

The technician reports the sale amount at closeout. Your referral fee is calculated on the spot, the 15% platform fee is deducted, and the balance is recorded in your ledger and settled through Stripe.

Do I have to use the network to use Dispatch?

No. The Referral Network is an option on top of your AI answering and dispatch. Publish a job only when you actually want to hand it off.

Stop giving jobs away for free

Set up in minutes. Publish your first overflow job today and keep the fee that used to walk out the door.